Expert IT Support,

So You Can Focus on Your Business

Managed IT Support, Cyber Security & Microsoft 365 for North West businesses. Expert help, when and wherever you need it.

Expert IT Support, So You Can Focus on Your Business

Managed IT Support, VOIP Solutions, Security & Microsoft 365 for North West businesses. Expert help, when and wherever you need it.

Cyber Essentials certified • Based in the North West • No hidden costs

Experienced Team

A small team of experienced technicians. No robots ever!

No Hidden Costs

Transparency is key, you will never have to worry about hidden costs and licenses.

Fast Responses

We aim to respond within the first hour, and aim for a same-day resolution.

We believe IT support should be transparentreliablehonestproactive

We’re a small, dedicated team of IT professionals based in St Helens. Unlike larger MSPs, you’ll always speak to someone who knows your business – no tickets lost in a queue, no overseas call centres and we aim to resolve your problem same day.

We believe IT support should be transparentreliablehonestproactive

We’re a small, dedicated team of IT professionals based in St Helens. Unlike larger MSPs, you’ll always speak to someone who knows your business – no tickets lost in a queue, no overseas call centres and we aim to resolve your problem same day.

Our Services

Technology that keeps your business moving

Reliable, proactive and secure IT from a friendly team in St Helens, so you can work smarter, stay connected and grow with confidence.

IT SUPPORT

Support that works

Keep your team productive with friendly, expert support, whenever you need it.

  • Dedicated helpdesk (9–5:30 Mon–Fri)
  • On-site engineer visits
  • One number to call – no outsourcing

  • Remote support in a click of a button

MICROSOFT 365

Everything in one place

Work smarter with Microsoft 365 that’s fully set up, secured and supported.

  • Licensing and user management
  • Teams and SharePoint configured
  • MFA and conditional access

  • Email & file share migration

MICROSOFT 365

Fast, reliable connectivity

Keep your business connected with dependable broadband and Wi-Fi.

  • Business broadband & leased lines
  • Managed Wi-Fi solutions
  • Network installations

  • Office Moves

COMMUNICATIONS

Stay Connected

Business phones that follow your people, in the office or on the move.

  • VoIP & managed phone systems
  • Softphone integration
  • Number porting, handsets & SIMs

  • Call recording and routing

BACKUP & RECOVERY

Your Data, Kept Safe

Automated daily backups, so one mistake never becomes a disaster.

  • Microsoft 365 & Google Workspace backups
  • Server & endpoint backup
  • Automated daily backups

  • Off-site backups

CYBER SECURITY

Protect your business

Layered protection and ongoing monitoring to keep your data and people safe.

  • Managed anti-virus
  • Email filtering & breach monitoring
  • Email phishing simulations

  • Device Compliance

HARDWARE, SOFTWARE & HOSTING

The right infrastructure for your business

Laptops, desktops, servers, Windows licences and antivirus, plus domains, DNS and hosting for your website and email, all from one place.

  • Computers, laptops & peripherals

  • Servers & Storage

  • Domain registration

  • Web hosting & DNS Management

Reviews From Our Customers

Customer Stories

Reviews From Our Customers

Customer Stories

5/5

Couldn’t get a better service, and Ive experience of a fair few technology companies. The whole team at Ark Technology are extremely approachable, caring, understanding and thorough. No problem is ever too much trouble

NNatalie
5/5
All round great service and reliable communication and support whenever is required. I have been working with Ark Technology group over the past couple of years and I have received nothing short of exemplary service.
SDSlingshot Digital
5/5

The team at Ark Technology Group is incredibly friendly, knowledgeable and reliable. They initially helped us with an office move and given how seamlessly that went, they now look after all of our technology needs.

KSKarolina Sienkiewicz
5/5

Amazing service from Kris and his company. This company has made us grow and build our business to meet our customers needs without Ark Technology this certainly wouldn’t have been achievable.

JPJohn Pountain
5/5
Really enjoyed working with Kris. Lots of helpful advice and got the job done on very short notice and very high quality. Kris and the team setup networking in our new office. Can’t thank the team enough!
PSPaalan Sood
5/5

Kris and his team are stars in our eyes. We have used Ark for all our office IT requirements. Highly professional, friendly and conscientious in their work. We would highly recommend!

MMMartin Miller
Business Areas We Support

Sectors

For Businesses

Managed support for growing teams

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For Schools

Keeping schools connected and secure

Explore ↘︎

Renewables

Managed support for wind farms

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Ready to simplify your IT? - Contact Us

Ready to simplify your IT?

5+

Years of Business

Why Ark Technology Group?

Why Choose Us?

We believe IT support should be simple, transparent and proactive. We get to know your business, fix problems before you notice them, and keep you informed every step of the way.

  • Rapid response with no jargon, just solutions
  • Cyber Essentials certified – we practice what we preach
  • Fast response times with clear communication throughout
  • Proactive monitoring so issues are fixed before you notice them

1250+

Users supported

90+

Businesses supported

99.1%

Customer Retention

Having issues with your current IT provider?

Switching is simpler than you think

Whether it’s a bit of friendly advice on how we can assist alongside your current provider or a complete support package, we’ll find the solution that fits your business like a glove.

01

A friendly chat

Tell us what isn’t working and what you need from us.

02

We review your set-up

A clear, straight-forward plan, with no hidden costs.

03

We handle the handover

Hardware and software supplied where needed, so you can carry on working.

04

Proactive support

One number to call, and issues fixed before you even notice them.

Why Ark Technology Group?

Why Choose Us?

We believe IT support should be simple, transparent and proactive. We get to know your business, fix problems before you notice them, and keep you informed every step of the way.

  • Rapid response with no jargon, just solutions

  • Cyber Essentials certified – we practice what we preach

  • Fast response times with clear communication throughout

  • Proactive monitoring so issues are fixed before you notice them

Having issues with your current IT provider?

We’re here to help

Whether it’s a bit of friendly advice on how we can assist with your current provider or a complete support package, our team know that we can find the perfect solution that fits your business like a glove

We also provide both Hardware and Software to help bring your business forward without any headaches.

Hardware

  • Desktops
  • Laptops
  • Servers
  • Peripherals
  • Wi-Fi
  • Phones & SIMs

Software

  • Microsoft 365
  • Windows Licenses
  • Antivirus
  • Remote Management
explore all of Our services
Have a question?

Frequently Asked Questions

Can’t see yours? Call 0333 996 0000 and talk to someone who can walk you through any confusions you may have.

End-to-end IT support for businesses: managed support, Microsoft 365, networking, communications, backup and recovery, cyber security, hardware, software, and web hosting and domain management. Everything is delivered in-house, so you always deal directly with our team and no large call centres.

Call or email our helpdesk during support hours (9-5:30, Mon-Fri), or log a ticket by email. As a client, you’ll always have one number to call.

We work with small and medium-sized businesses across the North West, from small teams needing occasional support to growing businesses that need a fully managed IT partner. We also support schools and wind farms.

We aim to respond to support requests within two hours, with priority given to critical issues that affect your ability to work. Our helpdesk operates Mon–Fri, 9–5:30.